Book a diagnosis
Describe the issue or desired service and schedule drop-off or insured collection.
Watch Service & Restoration
Give your watch the care it deserves.
Manufacture-trained watchmakers handle everything from routine maintenance to full restorations.
- In-house workshop equipped with OEM tooling and diagnostics.
- Two-year service warranty on all mechanical work.
- Door-to-door logistics with global insured coverage.
How it works
Approve the service plan
Receive a detailed estimate covering timeline, parts sourcing and optional upgrades.
Track and receive
Follow progress updates, review quality-control results and receive the watch polished, regulated and sealed.
Submit your watch
Request a service slot and we will confirm intake instructions within 15 minutes during business hours.
- White-glove concierge for every deal
- Secure escrow or instant settlement
- Official paperwork and service reports
Why collectors trust Time Fusion
Certified expertise
Our watchmakers have trained with Rolex, Patek Philippe, Audemars Piguet and other haute horlogerie manufactures.
Genuine parts sourcing
We rely on official channels and maintain a stock of period-correct components for modern and vintage pieces.
Tested and warranted
Each watch undergoes timing, water-resistance and power-reserve testing before it leaves our care.
Need assistance? Speak with an advisor
We operate daily from 10:00 to 22:00 (GST) in our Dubai lounge and online. Choose the channel that suits you—we answer within minutes.
- Phone +971 50 921 09 61
- WhatsApp Chat now
- Telegram Message us
- Email mail@timefusion.ae
Frequently asked questions
What is the average turnaround time?
Standard automatic services take 3–4 weeks. Grand complications or vintage restorations may take 6–8 weeks depending on parts availability.
Do you offer partial services?
Yes, we can perform regulation, polishing, bracelet refurbishment or water-resistance testing as standalone services.
Will my watch be polished?
Only with your approval. We can leave the case untouched, perform light refinishing or restore factory graining—your choice.
How do you handle vintage pieces?
We respect original patina, document every intervention and only replace parts after you consent in writing.
Service Warranty
- All mechanical work includes a 24-month warranty covering labour and parts fitted by Time Fusion.
- Water-resistance testing complies with manufacturer specifications and is documented for future reference.
- We store completed watches in climate-controlled safes until you collect or request insured delivery.