Privacy Policy

Last updated: 22 September 2025

1. Overview

Time Fusion FZ-LLC (“Time Fusion”, “we”, “us”) respects your privacy. This policy explains how we collect, use and safeguard personal data obtained through our website, boutique interactions and concierge services.

2. Information we collect

• Contact data: name, email address, phone number, messaging handles.
• Transactional data: purchase history, valuation requests, service records, shipping addresses.
• Verification data: identification documents provided for compliance or insurance purposes.
• Technical data: browser type, IP address, session cookies and analytics statistics.

3. How we use data

1. To respond to enquiries, source requested pieces and manage transactions.
2. To process payments, arrange logistics, handle customs obligations and provide after-sales support.
3. To comply with legal requirements including KYC/AML regulations.
4. To improve our website, tailor communications and measure marketing performance.

4. Legal basis

We process personal data on the basis of contractual necessity, legal obligation and legitimate interest. For optional marketing messages we rely on your explicit consent, which can be withdrawn at any time.

5. Sharing & retention

We share information with trusted partners such as payment providers, logistics companies, watchmakers and compliance advisors strictly for the purposes described above. Data is retained only for the duration required by law or to support ongoing client relationships, after which it is securely deleted or anonymised.

6. Your rights

• Request access to the personal data we hold about you.
• Ask for corrections or deletion of inaccurate or outdated data.
• Object to processing or request restriction in certain circumstances.
• Withdraw consent for marketing communications.

7. Data security

We employ encryption, access controls and secure storage to protect data. Physical paperwork is stored in restricted safes and digital records reside on servers hosted within the EU with redundancy and monitoring.

8. International transfers

Because we operate globally, data may be transferred outside your jurisdiction. We ensure equivalent safeguards through contractual clauses and partner due diligence.

9. Contact

For privacy enquiries or to exercise your rights, email privacy@timefusion.ae or write to Time Fusion FZ-LLC, Jumeirah 1, Dubai, UAE.