Watch Service Timeline & Checklist
Regular servicing preserves accuracy, water resistance, and finish. This timeline outlines exactly what happens once your watch enters the Time Fusion atelier so you can plan downtime and understand deliverables.
Service timeline
| Stage | Timing | Time Fusion actions | Owner actions |
|---|---|---|---|
| Intake & diagnostics | Day 0–1 | Condition report, photos, timegrapher test, magnetism check. | Approve scope; confirm contact details. |
| Estimate & approval | Day 2–4 | Provide detailed quote, parts list, and timeline. | Authorise work; decide on polishing or strap replacements. |
| Service execution | Week 1–4 | Movement disassembly, ultrasonic cleaning, lubrication, gasket replacement. | None—receive status updates via portal. |
| Quality control | Week 5 | Rate testing in six positions, pressure tests, 48-hour wear simulation. | Review progress updates; approve final polish if requested. |
| Return & aftercare | Week 6 | Package with service dossier, warranty card, and cleaning kit. | Schedule pickup/delivery; book follow-up check at 12 months. |
Owner checklist
- Remove any aftermarket straps to avoid accidental misplacement.
- Back up valuation documents; we update insured value post-service.
- If sending abroad, include customs paperwork—we prepare Carnet forms on request.
- On collection, inspect case finishing, verify timekeeping, and store the service warranty.
FAQ
- How often should I service my watch? Mechanical pieces benefit from a full service every 5–7 years, or sooner if water resistance is compromised.
- Do you service vintage pieces? Yes, we offer sympathetic restoration with optional component preservation for collectors.
- Is polishing mandatory? No. We recommend light refinishing only when scratches disrupt enjoyment; options are discussed during intake.
- What warranty accompanies servicing? Time Fusion services carry a 24-month warranty covering workmanship on movement and water resistance.
Next step: Book your service slot and receive a personalised timeline plus logistics support.